The Records Manager is responsible for ensuring systematic control of company records from
their creation to final disposition in accordance with all applicable legal, operational, technical,
and historical requirements in a cost-effective manner. This includes the effective and
appropriate management of the Enterprise Content Record Management (ECRM) program and
all associated implementation and improvement projects.
This position occasionally works with the Legal, Internal Audit and IT Departments to ensure
compliance policies and procedures are up-to-date and enforced. The Records Manager is also
responsible for administering training and continued improvement by continual interaction
with functional area business unit Subject Matter Experts (SMEs). This position is the primary
liaison between the SMEs and the ECRM Core Team, reporting status metrics and
identifying/resolving issues.
This position manages the physical Records Center process and staff. While not directly
involved in the day-to-day task execution, the Records Manager will occasionally get involved
with special projects and occasional onsite destruction activities which could require lifting
storage boxes weighing up to 50 pounds or more.

ECRM Program business unit onboarding activities and project management. Includes
SharePoint site development and administration as well as conducting training for end
users. SharePoint site day-to-day Level 1 technical support for business units. 
Compliance audits, reconciliations, KPI reporting, and other analytics. 
Supervision and activity planning for the physical Records Center. 
Assist in developing and maintaining Records Management policies and educational
material. Process improvements and special projects.

• Certified Records Manager (CRM) certification, or equivalent, is a plus but not required
• Proficient in SharePoint functionality
• Must be proficient in Excel, able to develop and execute analytics for complex spreadsheets
• Must be able manage multiple initiatives, delivering results based on deliverable requirements
• Excellent research, analytical, problem solving, process improvement and organizational skills
• Ability to create structure for complicated processes
• Ability to engage, teach and motivate others in both written and public speaking avenues

• 5+ years of supervisory experience
• 3+ years of experience of Records Management lifecycle management concepts
• 3+ years of project administration experience
• 3+ years of experience of facilitating change management
• Experience with SharePoint Online preferred
• Experience with records lifecycle management software
• Experience with developing Standard Operation Procedures and training material
• Experience leading training workshops and public speaking

We offer competitive pay & benefits including medical, dental, vision, life, & disability insurance, vacation, holidays and 401k.

We are committed to creating a workplace where everyone is treated with respect and empowered to contribute equally. We want to foster a culture of belonging for all employees, and we are focused on attracting, retaining, and developing diverse talent. We believe our differences make us stronger, and for this reason, we are committed to diversity and inclusion practices in our organization

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protect veteran status, disability or any other protected status.

EOE/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity